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Forensic CAM audit software for commercial tenants. Find the money you're owed.

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Recovery of past CAM overcharges depends on your specific lease terms, including any audit rights deadlines or ‘binding and conclusive’ provisions, and on applicable state law.

State statute of limitations periods apply to written contracts and range from 3 to 10 years. Your actual lookback window may be shorter based on your lease.

CAMAudit is a document analysis platform, not a law firm, and nothing on this site constitutes legal advice. Consult a licensed real estate attorney before initiating any dispute or legal proceeding.

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  3. /Buying Scenarios
  4. /My landlord won't provide CAM backup documentation
Something Just Happened

My landlord won't provide CAM backup documentation

Angel Campa, FounderCAMAudit
Last updated: April 2026

Your lease almost certainly grants you the right to audit CAM records. A landlord who refuses to provide documentation is violating that right. Even without full documentation, CAMAudit can flag inconsistencies and structural errors in the reconciliation statement itself, giving you specific records to request by name rather than asking for everything.

TL;DR

Proceeding with the CAMAudit scan on the reconciliation statement you do have lets you identify specific disputed line items, which makes your records request targeted and harder for the landlord to brush off.

Who this is for

Tenants who have formally requested CAM backup documentation from their landlord and been ignored, delayed, or denied, and who want to build a documented audit trail.

Who this is not for

Tenants who have not yet made a formal written records request; you should always start with a written request citing your lease audit rights clause before escalating.

What CAMAudit Checks in This Scenario

Rule 3

Management Fee Overcharge

Even without backup invoices, CAMAudit can calculate whether the management fee percentage on the reconciliation exceeds the lease-defined cap.

Rule 4

Pro-Rata Share Error

CAMAudit recalculates your pro-rata share from your lease definition and the GLA figures on the reconciliation itself, flagging discrepancies without needing the landlord to provide additional records.

Rule 5

Gross-Up Violation

The tool checks for gross-up violations using the occupancy rate disclosed on the reconciliation, if present, or flags the absence of that disclosure as a potential issue.

Rule 6

CAM Cap Violation

CAMAudit verifies cap compliance using the total controllable expenses reported on the reconciliation and your lease cap percentage.

Rule 12

Common Area Misclassification

The scan flags line item descriptions that appear to describe capital or excluded expenses based on the language in the reconciliation, giving you specific items to dispute.

What to Do Next

  1. 1Send a formal written records request to your landlord by email or certified mail, citing the specific audit rights clause in your lease.
  2. 2Upload your reconciliation statement to CAMAudit to run all 14 detection rules on the data you already have.
  3. 3Use the CAMAudit findings report to identify specific line items and amounts that require backup documentation.
  4. 4Send a second, targeted records request listing the exact line items flagged by the audit and the specific invoices or general ledger entries you need.
  5. 5If the landlord continues to refuse, consult a commercial real estate attorney about your audit rights enforcement options.
  6. 6Document all communications, dates, and responses in a timeline for potential dispute or litigation.
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Related Guides

Dispute RecoveryDeep Dive
My Rent Went Up 40% and My Landlord Won't Explain Why
Dispute RecoveryDeep Dive
Your Right to CAM Audit Records: What Landlords Must Provide

Explore Related Resources

Tenant TypeRetail StoreTenant TypeMedical OfficeDetection RuleManagement Fee OverchargeDetection RulePro-Rata Share ErrorScenarioMy landlord will not explain how gross-up was calculatedScenarioMy CAM reconciliation just went up 30% or more year over year

Next Best Step

Choose your next move

Scenario pages should bridge from diagnosis into the dispute path and audit proof.

What is a CAM audit?

Use the audit process if you still need to validate the billing error.

See the CAM dispute guide

Use the dispute playbook if the issue is already active.

Start Free Audit

Run the free audit once you are ready to quantify the overcharge.

Ready to skip the reading and document the overcharge directly?

Find My Overcharges

Relevant Tenant Types

Retail StoreMedical Office

Related Scenarios

My CAM reconciliation just went up 30% or more year over yearMy landlord is charging me for roof replacement in CAMMy management fee exceeds the cap in my leaseMy pro-rata share calculation doesn't match my lease termsAn anchor tenant left and my CAM charges spiked

Related Resources

Tenant TypeRetail StoreTenant TypeMedical OfficeResourcesCAM Overcharge Detection GuidesToolsFree CAM Audit ToolsGlossaryCAM Glossary

Frequently asked questions

Need to extract lease terms before your audit?

A CAM audit is only as accurate as your lease data. lextract.io extracts 126 structured fields from any commercial lease PDF: CAM definitions, pro-rata share, caps, base year, and audit rights. So you have the exact terms your landlord is supposed to follow.

Go to lextract.io

This page provides general educational information. It is not legal advice and may not reflect the most current law in your state. Consult a licensed attorney for advice specific to your situation.